【2024年】最新版 serve it right (SIR)の答え　バンクーバー｜Kazuma's Travel Diary カズマズトラベルダイアリー

こんにちは、こんばんは、おはようございます！

バンクーバー在住、元学校の先生のKazumaです！

バンクーバーを含め、カナダのBC州でお酒を取り扱うお店でお仕事をするには、【Serve It Right (SIR)】という資格が必要になります。

Serve It Rightがないとserverとして多くの飲食店で働くことができません。
そもそも、面接を受ける前に「Serve It Right持っていますか？」と聞かれて持っていないとその段階で面接を受けられないこともあります。

自分が働いているお店ではServe It Rightを持っていなくてもserverとして雇ってもらえますが、「出来るだけ早く取ってね」って言われます。

Serve It Rightは無料で取得できる資格ではありませんし、雇用主がその費用を負担してくれないことがほとんどだと思います。
(自分が働いているお店もその費用を負担してくれません。。)

ワーキングホリデーや留学で来ている人は、お金に余裕がないことがほとんどで「こんなのにお金を払ってられるかwww」って思うこともあると思います。

しかも英語だからより難しいと感じてしまうことも、、、

そこで、この記事を通してServe It Rightについてわかりやすく解説をしていきます。

Serve It Rightって長いのでSIRって略して表記をしていきます。

Contents

1 Serve It Right(SIR)とは
2 SIRの取得方法
3 2024年版 Serve It Right (SIR) の答え
4 まとめ

Serve It Right(SIR)とは

BC(ブリティッシュコロンビア)州で、お酒を提供するポジションで働く場合は、法律により、Serving It Right(SIR) の資格を取得する必要があります。
2015年9月15日からこのような法律がで来ました。

しかし、お酒を提供しない、カフェなどでは、SIRがなくても働くことができます。

SIRの取得方法

“Serving It Right”とGoogle検索をすれば誰でもSIRを取得できます。
かんたんなクイズやデモビデオなどのオンラインの講習を受けてから、受験料35CADを支払えばオンラインでテストを受けられます。

日本の運転免許証の学科試験のようなもので、当たり前の答えを選ぶ感じです。

下記のLinkからSIRの講習と試験を受けられます。

https://www.responsibleservicebc.gov.bc.ca/serving-it-right-course
Responsible Sevice BC

2024年版 Serve It Right (SIR) の答え

Q1 An incident has occurred at the establishment. How must the staff member
record the event?

・Write the incident’s details in an incident log.

・Lod the event on a piece of paper and store in a secure tolder.

・Summarize employee and witness statements on the establishment’s computer.

・Take video statements of all witnesses and staff involved in the incident.

A. ・Write the incident’s details in an incident log.

Q2 A European customer presents to a bar and provides the following pieces of identification: a foreign passport indicating the client is 18 years old and a credit card. The Customer informs the bartender that in their country of residence the legal drinking age is 18 years old. What should the bartender do?

・Inform the customer that the legal drinking age in BC is 19.

・Serve the customer as they are legally allowed to drink in their country of residence.

・Ask the manager for special permission to serve this customer.

・Request another proot or identification containing a picture.

A. ・Inform the customer that the legal drinking age in BC is 19.

Q3 An individual orders a pitcher of beer at last call. What action might be best for the server to take?

・Serve the individual a pitcher of beer.

・Inform the individual that service has stopped.

・Offer the individual a single serving of beer instead.

・Ask the individual how much they have had to drink.

A. ・Offer the individual a single serving of beer instead.

Q4 For how long should incident reports be kept?

・Six months

・One year

・Three years

・Six years

A. Six years

Q5 An individual arrives at the establishment and presents the following two pieces of ID: a passport which states that the individual is 19 years old and a university student card. What should the staff member do?

・Allow the individual l to enter the establishment.

・Ask for a third piece of identification.

・Refuse entry.

・inform the individual that the student card is not acceptable ID.

A. ・Allow the individual l to enter the establishment.

Q6 Patron A and Patron B are on a date. While Patron A is in the washroom, Patron B asks the server to add a shot of Vodka to Patron A’s iced tea. Patron B insists that Patron A had asked for the addition.

・Add the shot to the iced tea as this is Patron A’s request.

・Refuse to add the shot until Parton A asks directly.

・Fill an incident report for the supervisor.

・Report Patron B to the authorities.

A. ・Refuse to add the shot until Parton A asks directly.

Q7 A staff member suspects a piece of identification to be fake. What should the staff member do?

・Confiscate the ID and store it in the logbook.

・Refuse entry and log the incident.

・Inform the authorities that a fake identification was used.

・Ask the individual for two other pieces of identification.

A.・Refuse entry and log the incident.

Q8 True or False: Servers who are 16 may serve liquor at food-primary establishments under certain conditions.

・True

・False

A. ・True

Q9 True or False: The only way to test a person’s Blood Alcohol Concentration
(BAC) is by using a breathalyzer.

・True

・False

A. ・False

Q10 A patron demonstrates signs of intoxication yet they insist that it is safe for them to drive home. What should the staff do?

・Staff may have a duty of care for the intoxicated patron.

・Trust that the patron is not intoxicated and allow them to drive home.

・Insist that the patron have coffee and something to eat before driving home.

・Offer the patron a free alcoholic beverage if they remain on the premises.

A. ・Staff may have a duty of care for the intoxicated patron.

Q11 What are the recommended drink limits in order to reduce long-term health risks?

・10 drinks a week.

・2 drinks a week.

・2 darinks a day.

・1 drink a day.

A. ・2 drinks a week.

Q12 A staff member is serving three individuals. Patron A has had one 12-ounce beer at 5% alcohol by volume and a 1.5-ounce shot of vodka at 40% alcohol by volume. Patron B has had two 5-ounce glasses of white wine at 12% alcohol by volume. Patron C has had two 1.5-ounce shots of tequila at 40% alcohol by volume. Which patron has consumed the highest percentage of alcohol?

・Patron A has consumed the highest percentage of alcohol.

・Patron b nas consumed the highest percentage or alcohol.

・Patron C has consumed the highest percentage of alcohol.

・All patrons have consumed the same volume of alcohol.

A. ・All patrons have consumed the same volume of alcohol.

Q13 Which statement regarding the effects of alcohol use is correct?

・Alcohol usage makes all individuals feel happier.

・Alcohol increases body temperature.

・Corree can be used to sober up Intoxicarea patrons.

・Alcohol can cause sleeping problems.

A. ・Alcohol can cause sleeping problems.

Q14 True or False: A patron may consume their own artisanal craft beer at a food-primary establishment.

・True

・False

A. ・False

Q15 True or False: A licensee is responsible for patrons who have consumed non-alcoholic drinks but appear to be intoxicated by cannabis.

・True

・False

A. ・True

Q16 What physical feature is most reliable when comparing an individual to their identification photo?

・Hair colour

・Eye colour

・Weight

・Height

A. ・Height

Q17 A patron stumbles to the bar and presents with slurred speech. The patron orders a beer. What should the staff member suspect?

・Alconol tolerance

・Intoxication

・Drink spiking

・Withdrawal

A. ・Intoxication

Q18 What are the effects of combining alcohol and cannabis?

・Improves reaction time.

・Improves ability to pay attention.

・Decreases the likelihood of accidents.

・Decreases coordination.

A. ・Decreases coordination.

Q19

Question 19 A bartender works for a manager that openly encourages their staff to consume alcohol while on the job. A colleague, who is a family friend of the manager, orders a shot for themselves while waiting on their customer’s order to be ready. What should the bartender do?

・Serve the colleague the shot as this is the establishment’s policy.

・Ask the colleague to consume the drink out of sight of the patrons.

・Refuse to serve the colleague the drink.

・Inform the colleague that they have a limit of one drink per shift.

A. ・Refuse to serve the colleague the drink.

Q20 What information should be provided to the local liquor inspector?

・The establishment’s incident logbook.

・Video evidence of any incidents.

・Serving It Right certificate number and expiry date.

・All of the above.

A. ・All of the above.

Q21 True or False: A person can only be charged with impaired driving if their Blood Alcohol Concentration (BAC) is equal to or greater than 0.05%.

・True

・False

A. ・False

Q22 A patron orders the following drinks: a 5-ounce glass of wine at 12% alcohol by volume, a vodka tonic containing 1.5 ounces of vodka at 40% alcohol by volume, and a whiskey double at 40% alcohol by volume. How many standard drinks did the client consume?

・2 standard drinks.

・3 standard drinks.

・4 standard drinks.

・5 standard drinks.

A. ・4 standard drinks.

Q24 In BC, how many pieces of ID must be requested and reviewed to confirm that an individual is not a minor?

・One

・Two

・Three

・Four

A. ・Two

Q24 Which of the following staff members requires a Serving it Right certification?

・All kitchen staff at a catered event.

・All staff at a wedding hosting 200 guests.

・All start at a Duty Free store.

・All staff at a care facility.

A. ・All start at a Duty Free store.

Q25 True or False: Alcohol over-consumption may lead to the development of

CallCel alla CaldlOvasCuldl diseases.

・True

・False

A. ・True

Q26 Which of the following may be signs of intoxication?

・Rambling Speech

・Entnuslastc mood

・Watery eyes

・All of the above

A. ・All of the above

Q27 A group of four friends enters the liquor primary establishment. As one of the friends is in the bathroom, the group orders a pitcher of beer. The server asks for identification from the three friends at the table and it is determined that they are all 19 years old. When the server brings over the pitcher of beer, the fourth friend leaves the table again. Why should the server be cautious?

・The fourth friend may be suffering from food poisoning.

・The fourth friend may be underage.

・The fourth friend may want another type of drink.

・The fourth friend may be a victim of drink-spiking

A. ・The fourth friend may be underage.

Q28 What behavior may indicate to the server that a patron is intoxicated?

・Incoherent, rambling speech

・A lack of coordination

・Rude, offensive, or inappropriate behavior

・All of the above

A. ・All of the above

Q29 True or False: Catering staff are permitted to drop off alcohol at catered events.

・True

・False

A. ・False

Q30 Why might it be considered unsafe to mix alcohol with caffeinated drinks?

・Caffeine masks the visible effects of alcohol.

・Caffeine mixed with alcohol can overstimulate the heart.

・Caffeine interacts with alcohol to intensify intoxication.

・Caffeine causes more alcohol to enter the bloodstream.

A. ・Caffeine masks the visible effects of alcohol.

Q31 True or False: Staff are prohibited from using force when ejecting a troublesome patron from the establishment.

・True

・False

A. ・False

Q32 A 38-year-old individual comes stumbling into the bar singing loudly with his friends and presents with blood shot eyes. He asks for a whiskey double. What should the bartender do?

・Serve the individual his whiskey double and monitor his behavior.

・Ask for one piece of identification prior to serving the individual his drink.

・Refuse to serve the individual and remove him from the service area.

・Refuse to serve the whiskey double and offer the individual a beer instead.

A. ・Refuse to serve the individual and remove him from the service area.

Q33 What is an effective strategy for preventing intoxication?

・Encourage shooters rather than buckets of beer.

・Advertise “last call”.

・Offer discounts on food items.

・Avoid offering entertainment.

A. ・Offer discounts on food items.

Q34 A minor is caught attempting to buy a bottle of liquor from a liquor store. The staff member observes the minor talking to an adult. A couple of minutes later, the same adult is wanting to purchase the same bottle of liquor with cash. What should the staff member do?

・Sell the bottle to the adult customer.

・Ask the customer for identification.

・Refuse to sell the bottle to the customer.

・Suggest to the customer an alternative liquor.

A. ・Refuse to sell the bottle to the customer.

Q35 What is binge drinking?

・Excessive consumption of alcohol in a short period of time.

・Consumption of alcohol followed by induced vomiting.

・Chronic overconsumption of alcohol.

・Consumotion of more than one standard drink in an hour.

A. ・Excessive consumption of alcohol in a short period of time.